Mortgage Advisor Administrator

£20,000 depending on experience plus parking and pension

Nr Dorking

MUST DRIVE RURAL LOCATION

A friendly mortgage broker is seeking to expand their support team with a Mortgage Advisor Administrator to ensure a customer focused approached is maintained.

Skills needed:

• Strong administration experience Have an eye for detail
• Be highly organised
• Be able to work well under pressure
• Excellent MSOffice experience
• Any knowledge of the industry is beneficial

Your duties will entail, but will not be limited to:-

• Preparing and maintaining client files.
• To support business areas by processing various types of applications and enquiries.
• To ensure clients and individuals needs are considered and communicated.
• To adhere to industry and corporate controls, standards and procedures. Ensuring accuracy and attention to detail is maintained.
• To ensure and promote a high level of customer service at all times.
• Keep swift, in house data base, up to date with all changes to data and make relevant notes so that the client history is always up to date
• To acquire sufficient product-specific and company-specific knowledge required for the role.
• Providing administrative support to Adviser – following applications through from the application stage through to completion.
• Leasing with clients, solicitors, lenders, estate agents, accountants and life insurers as the applications progress.
• Ensuring all files are compliant to Financial Conduct Authority (FCA) regulations.

In return the company is offering a competitive salary and benefits including 20 days holiday, parking and pension.